Make a payment

Find out how to pay for your rates account, water account and sundry debtors tax invoice.

Select FlexiPay to pay your rates or water account by direct debit.

We do not add payment surcharge fees.

Pay now using BPoint

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Select the account below to make a secure payment using the Commonwealth Bank BPoint Portal.  

You will need to enter the Reference Number printed on your account. 

We accept Mastercard, Visa, American Express or JCB. No credit card fees apply.

Pay your rates

Pay your water

Pay your Sundry Debtors Tax Invoice

BPAY

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Use BPAY to pay your account using online banking.

The BPAY payment reference and biller code is provided on your account.

FlexiPay

FlexiPay logo - Use flexiPay to pay

Use FlexiPay to pay your rates and water accounts only.

Visit the Byron eNotices portal or scan the QR code on your Notice.

Pay by Visa, Mastercard, Bank Account or use your Google Pay or Apple Pay Digital wallet.

A range of payment options are available including:

  • Make a one-off payment - to pay the amount listed on your notice.
  • Direct Debit - Weekly, fortnightly or monthly. FlexiPay will automatically calculate regular payments to ensure your account is paid by the due date. FlexiPay will automatically continue your payment selection for future notice too. You will receive an email and have the option to opt out if you wish.
  • Direct Debit - Autopay. FlexiPay will automatically pay the full amount listed on your current and future notices on the due date.
  • Direct Debit - Payment Agreement. This is used to schedule an ongoing set payment amount and frequency. Contact us on 02 6626 7000 to discuss a payment agreement before lodging your FlexiPay request as it requires Council’s approval.

You can manage your FlexiPay payments via your eNotices user account (you have an eNotices user account if you have signed up to receive your rates or water notices via email).

Post Office

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Pay in person at any post office.

Pay by cash, EFTPOS, MasterCard or Visa.

When are payments due?

To pay in full for the 2025 to 2026 financial year, payment is due on or before 31 August.

To pay by instalments, the due dates for quarterly payments are: 

  • 31 August 2025
  • 30 November 2025
  • 28 February 2026
  • 31 May 2026.

We will send you an instalment notice one month before the payment is due.

Late payments

From 1 July 2024, interest will accrue on any overdue rates and charges at 10.50% per annum calculated daily.

Payment plans

Please contact our rating team to negotiate a formal payment plan agreement.

Agreements will usually be in the form of a regular payment plan (weekly, fortnightly or monthly) designed to have your rates and/or water account paid up to date over a maximum term of 12 months.

Interest charges will still apply unless the circumstance qualifies for a reduction or exemption under separate Council policy or Management Administrative Guidelines.

Council may agree to short term temporary agreements up to a 6 month term where the payment level would never catch up arrears and current rates and charges for ratepayers experiencing short term financial difficulties.

For ratepayers experiencing extreme financial hardship, application may be made for financial assistance under our Rates & Charges Financial Hardship Assistance Policy.

Please contact the rates team with any further queries or if you require an update on your account:

               

Contact Us

Phone

02 6626 7000

Email

rates@byron.nsw.gov.au

Pay by phone or in person

By phone

1300 789 116

In person

70 Station Street, Mullumbimby, NSW 2482

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