Resources for People with Disabilities

We want to build a community that meets the needs of all our residents.  

To understand the barriers, we listened to people with lived experience of disability.

Our Plan has also been created with our:

• Access Consultative Working Group - made up of people with lived experience of disability
• Organisations that support people with disability
• Broader community feedback in October to November 2024 and again in September 2025.

Focus areas

Our Disability Inclusion Action Plan 2025 to 2029 has been summarised into four focus areas. 

This follows the framework provided to all NSW Local Governments as part of the NSW Disability Inclusion Act 2014. 

• Promoting positive community Attitudes and Behaviour
• Creating Liveable Communities
• Supporting access to Meaningful Employment
• Improving access to services through better Systems and Processes.

View the plan

• Disability Inclusion Action Plan 2025 to 2029(PDF, 2MB)
• Easy Read Version - Disability Inclusion Action Plan 2025 to 2029(PDF, 4MB)

Progress reports

Each year we report on what we did to improve access and inclusion for people with disability.

Visit Our progress page to download our latest annual report. 

We work alongside the Access Consultative Working Group (ACWG) to improve outcomes for people with disability in our community.

The ACWG assists with the implementation of the Disability Inclusion Action Plan and also provides advice on current and relevant local matters related to disability inclusion in the Byron Shire.  It is made up of members of the Byron Shire community with a lived experience of disability as well as individuals that support people with a lived experience of disability.

We are currently seeking nominations for new members.  

The ACWG meets bi-monthly.

For those unable to visit the library the Home Library Service maintains a vital connection.

Library staff or volunteers can select reading and audio-visual materials for customers based on their interests and reading preferences. These items are delivered to homes in some areas throughout the region.

For more information about availability and eligibility for this service contact your local library.

We have two beach wheelchairs for hire in Byron Bay and Brunswick Heads.

You can find out more at the Beach Wheelchair website page

To find out where the accessible amenities are located throughout the Shire please visit the National Public Toilet Map website maintained by the Federal Government. 

All our accessible amenities are unlocked during daylight hours.  After-hours access requires a Master Locksmiths Access Key (MLAK) key.

MLAK keys are free and available from our Mullumbimby office. If you need a MLAK key please call us on 02 6626 7000. 

You’ll need to provide some ID and proof of address. We may also need a letter from your medical practitioner, disability organisation or community health centre about your disability.

Disability and Aged Information Service - DAISI

DAISI provides information, resources and assistance to a diverse range of people across the Far North Coast of NSW.

Visit the DAISI website, call 1800 800 340 or email info@daisi.asn.au 

Community Transport

Tweed Byron and Ballina Community Transport provides a range of transport services to people who live in the Tweed, Byron, and Ballina Shires on the Far North Coast of NSW.

Tweed Byron and Ballina Community Transport is a registered provider with the National Disability Insurance Scheme.  Contact the office on 1300 875 895 and speak with the team about your transport needs.