Council will not charge interest between 1 October 2021 and 30 June 2022 to assist any ratepayer experiencing financial difficulties due to the COVID-19 pandemic and the recent flood events.
You do not need to contact us to make a formal payment plan during this period.
To help bring your account back up to date, please make flexible payments of what you can, when you can.
We encourage you to keep up to date with payments in order not to fall further behind. From 1 July 2022, interest will accrue on any arrears still outstanding on your rates and/or water account, charged at 6% per annum calculated daily.
If you are in a state of financial hardship at the end of the interest free period, we also have a financial hardship policy.
Please contact the rates team with any further queries or if you require an update on your account: