Pay your rates and water

Pay your rates and water using the methods below.

Pay online

Use the BPoint portal

You will need your Rates reference number. Please allow two business days for payment to be updated.

We accept Mastercard or Visa. No credit card fees apply.

Pay online now

Use BPAY

Use BPAY to pay your rates and water from your cheque or savings account.

  • Quote biller code 747105 for rates plus the 7 digit reference number shown on your rate notice. 
  • Quote biller code 747113 for water along with the 7 digit reference number shown on your water notice.

The payment will be processed and your bank will provide a receipt number. 

Did you know? You can sign up to receive eNotices by email and pay your rates online.

Direct Debit

Pay your rates or water accounts via Direct Debit. Payment can be made:

  • in full
  • paid quarterly
  • by an agreed arrangement with Council weekly, fortnightly, monthly.

The amount payable will be automatically deducted from your nominated account on the due date.

Step 1.Complete the Direct Debit Request form

Step 2.Return by mail

Byron Shire Council

PO Box 219

MULLUMBIMBY NSW 2482

Step 3.Return by email

rates@byron.nsw.gov.au

Step 4.Return in person

Council’s Administration Office

70 Station Street

Mullumbimby NSW 2482

Pay over the phone

Call 1300 789 116 to pay your rates and water accounts over the phone.

This service is available 24 hours a day, 7 days per week.

It cost the same as a local call. Mobile phones are charged at mobile phone rates. 

We accept Mastercard or Visa. No credit card fees apply.

Pay by mail

You can mail your cheque or money order payable to Byron Shire Council, together with the detachable deposit slip portion of the rate notice, to:

Byron Shire Council

PO Box 219

Mullumbimby NSW 2482

 

Pay in person

Step 1.Councils Customer Service Centre

Pay by cash, cheque, debit or credit card at the Customer Service Centre, 70 Station Street, Mullumbimby. 

Please bring your rate notice with you.

Office hours: Monday to Friday 8.30 am to 4 pm. 

Step 2.Australia Post 

Pay by cash, cheque or debit card at any Australia Post office. 

You cannot pay by credit card at Australia Post.

When are payments due?

To pay in full for the 2023 to 2024 financial year, payment is due on or before 31 August.

To pay by instalments, the due dates for quarterly payments are: 

  • 31 August 2023
  • 30 November 2023
  • 28 February 2024
  • 31 May 2024.

We will send you an instalment notice one month before the payment is due.

Late payments

From 1 July 2023, interest will accrue on any overdue rates and charges at 9.0% per annum calculated daily.

Payment plans

Please contact our rating team to negotiate a formal payment plan agreement.

Agreements will usually be in the form of a regular payment plan (weekly, fortnightly or monthly) designed to have your rates and/or water account paid up to date over a maximum term of 12 months.

Interest charges will still apply unless the circumstance qualifies for a reduction or exemption under separate Council policy or Management Administrative Guidelines.

Council may agree to short term temporary agreements up to a 6 month term where the payment level would never catch up arrears and current rates and charges for ratepayers experiencing short term financial difficulties.

For ratepayers experiencing extreme financial hardship, application may be made for financial assistance under our Rates & Charges Financial Hardship Assistance Policy.

Please contact the rates team with any further queries or if you require an update on your account:

            

 

Contact Us

Phone

02 6626 7007

Email

rates@byron.nsw.gov.au

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