Pay your rates and water

Pay your rates and water using the methods below.

Pay online

Pay online

Pay online using the BPoint portal. You will need your Rates reference number. Please allow two business days for payment to be updated.

We accept Mastercard or Visa. No credit card fees apply.

Pay online now

Using BPAY

Use BPAY to pay your rates and water from your cheque or savings account.

  • Quote biller code 747105 for rates plus the 7 digit reference number shown on your rate notice. 
  • Quote biller code 747113 for water along with the 7 digit reference number shown on your water notice.

Provided you have sufficient funds, the payment will be processed and you will be issued a receipt number from your bank. 

Direct Debit

Pay your rates or water accounts via Direct Debit. Payment can be made:

  • in full
  • paid quarterly
  • by an agreed arrangement with Council weekly, fortnightly, monthly.

The amount payable will be automatically deducted from your nominated account on the due date.

Step 1.Complete the Direct Debit Request form

Step 2.Return by mail

Byron Shire Council

PO Box 219

MULLUMBIMBY NSW 2482

Step 3.Return by email

rates@byron.nsw.gov.au

Step 4.Return in person

Council’s Administration Office

70 Station Street

Mullumbimby NSW 2482

Pay over the phone

Call 1300 789 116 to pay your rates and water accounts over the phone.

This service is available 24 hours a day, 7 days per week.

It cost the same as a local call. Mobile phones are charged at mobile phone rates. 

We accept Mastercard or Visa. No credit card fees apply.

Pay by mail

You can mail your cheque or money order payable to Byron Shire Council, together with the detachable deposit slip portion of the rate notice, to:

Byron Shire Council

PO Box 219

Mullumbimby NSW 2482

 

Pay in person

Step 1.Councils Customer Service Centre

Pay by cash, cheque, debit or credit card at the Customer Service Centre, 70 Station Street, Mullumbimby. 

Please bring your rate notice with you.

Office hours: Monday to Friday 8.30 am to 4 pm. 

Step 2.Australia Post 

Pay by cash, cheque or debit card at any Australia Post office. 

You cannot pay by credit card at Australia Post.

When are payments due?

To pay in full for the 2021 to 2022 financial year, payment is due on or before 31 August.

To pay by instalments, the due dates for quarterly payments are: 

  • 31 August 2021
  • 30 November 2021
  • 28 February 2022
  • 31 May 2022.

We will send you an instalment notice one month before the payment is due.

Late payments

From 1 July 2021 to 30 September 2021 interest has been charged at 6% per annum calculated daily.

Council will not charge interest between 1 October 2021 and 28 February 2022 to assist any ratepayer experiencing financial difficulties due to the COVID-19 pandemic.

All interest charged up until 30 September 2021 will be included in the current balance of your rates and/or water account. 

From 1 March 2022, interest will accrue on any arrears still outstanding on your rates and/or water account, charged at 6% per annum calculated daily.

To avoid paying any further interest charges, please ensure your account is paid in full on of before 28 February 2022. If you are paying by mail, you should make allowances for postage time.

Payment plans

Council will not charge interest between 1 October 2021 and 28 February 2022 to assist any ratepayer experiencing financial difficulties due to the COVID-19 pandemic.

You do not need to contact us to make a formal payment plan during this period. 

To help bring your account back up to date, please make flexible payments of what you can, when you can.  

We encourage you to keep up to date with payments in order not to fall further behind. From 1 March 2022, interest will accrue on any arrears still outstanding on your rates and/or water account, charged at 6% per annum calculated daily.

If you are in a state of financial hardship at the end of the interest free period, we also have a financial hardship policy.

Please contact the rates team with any further queries or if you require an update on your account:

  

 

Contact Us

Phone

02 6626 7007

Email

rates@byron.nsw.gov.au

Check your balance

  1. Visit our eservices payment portal (currently unavailable due to maintenance).
  2. Select Pay for either your Rates & Charges or Water & Sewer Usage Charges.
  3. Enter your Assessment number
  4. You will see a live balance on your Rates and Water accounts. Please allow two business days for payment to be updated. 

 

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