Your rates

Find out more about how to pay your rates, payment instalments, pensioner rebates and how your rates are calculated.

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If you are experiencing difficulty paying your rates and water accounts as a result of COVID-19 circumstances, Council is offering a temporary payment plan to provide financial assistance to ratepayers. View Assistance with paying your rates during COVID-19

Pay your rates and water

Find information about payment methods, payment instalments and what to do about late payments. A link to the COVID-19 payment plan is also available from this page.

Assistance with paying your rates

If you are experiencing difficulty paying your rates and water accounts as a result of COVID-19, Council is offering a temporary payment plan to provide financial assistance to ratepayers.

Apply for a pensioner rebate

Find out if you are eligible for a pensioner rebate.

How your land rates are calculated

Find information regarding the impact on your land rates due to the new land values from the Valuer General.

The 2020/21 Rating structure was adopted by Council on 30 July 2020.

Changes to residential wastewater charges

Find information about Council's changes to 2020/21 residential and non-residential wastewater (sewer) charges. Council has introduced a more equitable charging system that complies with best practice water pricing principles.

Apply for a Section 603 certificate

Solicitors can apply here for a Section 603 Certificate to find out the amount (if any) due or payable to Council, by way of rates, charges or otherwise, in respect of a parcel of land.

Electronic rates and water notices

Go paperless - Sign up to receive your rates and water notices electronically.

Contact the rates team

Please contact Council’s rating team if you have any further queries.

 

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