Help for people experiencing homelessness

Overview

If you are experiencing homelessness or sleeping rough, here are some contact details for various community supports available to you.

In an emergency contact:

• Police/Ambulance/Fire 000
• Link2home – Emergency Accommodation 1800 152 152

Housing and Homelessness

• Link2home Emergency accommodation 1800 152 152
• Momentum Collective Domestic Violence & Aboriginal Homelessness 1300 355 305
• Northern Rivers Tenants Advice & Advocacy Service For tenants and residential park residents 02 6621 1022 or 1800 649 135
• Social Futures Connecting Home Program for adults homeless or at risk of homelessness, Monday to Friday 8.30am to 4.30pm 1800 048 310 or firstresponse@socialfutures.org.au
• The Family Centre Connecting Home Program for 16-24 year olds, Monday to Friday 1800 211 154
• Veterans and Ex-service Emergency accommodation 1800 326 989

Support and Crisis Phone Lines

• 13YARN Crisis support line for Aboriginal and Torres Strait Islander Australians 13 92 76 available 24/7 
• 24hr NSW Sexual Assault Crisis 1800 424 017
• Child Protection Helpline 13 21 11 
• Kids Help Line 1800 551 800 
• Lifeline 24/7 crisis support 13 11 14 or text 0447 13 11 14 
• Mensline 1300 789 978 
• Women's Crisis Line 1800 65 64 63
• NSW Mental Health Line 1800 011 511

Health

• Byron Central Hospital 02 6639 9400
• NSW Dental Health Service 02 6639 9400

Mental Health

• Healthy Hub Connect Adult Mental Health, Byron CoLab on Arakwal Country, 10-12 Shirley Street, Byron Bay 1800 595 212 or healthyhubconnect@each.com.au
• NSW Mental Health Line 1800 011 511
• Open Minds 07 5603 5000
• Safe Haven Free on the spot mental health support no referral or appointment needed, 15 Tincogan St, Mullumbimby – 7 days, 12pm to 6pm.

Food

• Agape Outreach Food van for free take-away hot meals. Uniting Church Carpark, Carlyle St, Byron Bay Tuesday 2pm. Safe Haven, 15 Tincogan St, Mullumbimby Tuesday 2.45pm. Pod Village, Tweed St, Brunswick Heads Tuesday 3.10pm
• Bruns Brekkie 50 Mullumbimbi Street, Brunswick Heads. Tuesday and Friday, 8am to 9am
• Fletcher Street Cottage 18 Fletcher St, Byron Bay. Breakfast Tuesday to Friday, 7am to 9am
• Gulganii Community Pantry, 3 Bridgland Lane, Mullumbimby (behind Mullum Hire and Kiva Spa in bright yellow building) Low-cost groceries Monday, Wednesday and Friday 10am to 12.30pm and 1.30pm to 3pm
• Liberation Larder  behind Byron Community Centre. Lunch Monday and Thursday, 12pm to 2pm. Cooked breakfast Monday 6 to 9am. Snacks Thursday 8am. Pick up grocery goods Monday and Thursday from 12pm
• Mullumbimby District and Neighbourhood Centre 55 Dalley St, Mullumbimby. Community Meals Tuesday to Thursday, 12.30 to 1.30pm. Community BBQ Wednesday, 12.30pm
• Mullumbimby Uniting Church corner of Jubilee Avenue and Whian Street. Community Food Box, Thursday 9.30am to 11.30am.

Domestic and Family Violence 

• 1800 Respect Sexual assault, domestic and family violence 1800 737 732 available 24/7 
• DV Court Advocacy Service 02 6621 1044
• Momentum Collective Domestic Violence & Aboriginal Homelessness 1300 355 305 
• Women’s Resource Service Specialist DV support @Mullumbimby District Neighbourhood Centre - Monday to Thursday 9am to 4pm, 02 6684 4299 or intake.wrs@mdnc.org.au

Women

• The SHIFT Project Supports women to move from homelessness to independence and welfare to wellbeing 0411 844 134 
• Fletcher Street Cottage Women’s Afternoon (women only) 18 Fletcher St, Byron Bay 02 6685 6807  
• Women’s Village Collective Helping women who are in housing distress admin@womensvillagecollective.org.au 

Fletcher Street Cottage

The Fletcher Street Cottage is located at 18 Fletcher St, Byron Bay. The Cottage is open from Tuesday to Friday and offers:

• Free community breakfast 7am to 9am
• Hot and cold drinks 7am to 9am
• Showers 7am to 12pm
• Laundry services 7am to 12pm
• Individual support by Community Support Workers or visiting services – by appointment Tuesday to Friday
• Women’s Afternoon (women only). 

Phone 02 6685 6807

Mullumbimby District Neighbourhood Centre

The Mullum District Neighbourhood Centre is located at 55 Dalley St, Mullumbimby. It offers:

• Community Meals - Tuesday to Thursday 12.30pm to 2pm
• Hot showers - Monday to Friday 9.30am to 3pm
• Legal aid, counselling, women’s services, community support, referrals.

Phone 02 6684 1286

Orange Sky Shower and Laundry Service

• At Mullumbimby District Neighbourhood Centre, Monday 9am to 12pm, Wednesday 10am to 2pm.
• At Bruns Brekky, 50 Mullumbimbi St, Brunswick Heads - Friday 8am to 11:30am 
• Orange Sky website

Phone 07 3067 5800

St Vincent de Paul

St Vincent de Paul Byron Bay

• 2 Marvell Street, Byron Bay (Vinnies Shop)
• Food, clothing and everyday essentials Tuesday and Thursday mornings 9.30am to 11.30am. Call between 9 to 9.30am to book an appointment. 
• 0477 550 336

St Vincent de Paul Mullumbimby

• 100 Dalley Street, Mullumbimby
• Food, clothing and everyday essentials Thursday morning 9.30am to 12.30pm. Call between 8.30am to 10am to book an appointment.
• 0477 133 169

St Vincent de Paul Brunswick Heads

• 29 Fingal St, Brunswick Heads (Vinnies Shop) 
• Food, clothing and everyday essentials Thursday morning 10am to 2pm. Call between 9am to 9.30am to book an appointment. 
• 0407 274 286

Council's Public Space Liaison Officers

Contact our Public Space Liaison Officers if you:

• Have welfare concerns for someone sleeping rough.
• Need support.
• See any accumulated items in public spaces.

Phone 02 6626 7000