Food safety

Food safety practices are essential for the health and safety of our community. To minimise the potentially serious impact on the health and wellbeing of the community, as well as the financial viability of their business, food business operators must ensure that relevant food safety standards and requirements are satisfied at all times.

For detailed information, please refer to the information, standards and fact sheets provided by Food Standards Australia New Zealand and the NSW Food Authority.

Council's Environmental Health Officers carry out inspections of food businesses and enforce compliance with the requirements and standards.

A large proportion of food-borne illness is caused by poor food handling practices. It is extremely important that all food handlers and supervisors have the appropriate skills and knowledge in food hygiene.

It is also important that food premises are maintained in a clean and sanitary condition to minimise potential contamination of food from dirt, grease, bacteria and other substances.

Overview

Most food businesses operating within the Byron Shire need to be registered with us or notified to the NSW Food Authority.

Notification allows government food agencies to assess food handling risks and maintain a relationship with food businesses including random routine inspections for medium to high risk businesses.

Tell us about your business 

Food businesses that must be registered with us include:

  • Children’s services such as child care or day care where food is provided

  • Importers who retail from their premises

  • Retail food outlets, such as:

    • cafés, restaurants, takeaway outlets

    • food stalls at periodic or one-off events

    • mobile food outlets, coffee carts, food trucks

    • seafood retailers that process (e.g. skin, gut, fillet, shuck) seafood, as long as they do not wholesale product – these need a Food Authority licence

    • but not: butchers – these need a Food Authority licence

  • Businesses which sell food as a smaller part of their business, such as:

    • chemists

    • cinemas

    • corner stores and convenience stores

    • petrol stations

    • sporting facilities

    • school canteens.

You can register you food business with us by completing a Food Premises Registration form(PDF, 91KB).

For more information contact our Environmental Health Team on 02 6626 7000.

NSW Food Authority 

Businesses that need to notify to the NSW Food Authority include:

  • Caterers not retailing the food at their premises

  • Egg farms producing no more than 20 dozen eggs in any week

  • Home food preparation where the food is not retailed at the premises, such as:

    • for catering businesses

    • for food stalls at periodic or one-off events

    • home-based businesses

  • Importers of food or food ingredients that do not retail from their premises

  • Manufacturers if they do not need a Food Authority licence

  • Poultry meat farms growing fewer than 100 birds

  • Transport of live poultry

  • Wholesalers.

The NSW Food Authority has an online registration service which may be accessed on their website. 

Exemptions

Some businesses are exempt from notification, these include:

  • Not-for-profit community or fundraising events where the food sold is either:

    1. Not potentially hazardous i.e. does not need temperature control, or

    2. To be consumed immediately after thorough cooking

  • Businesses that hold a Food Authority licence

  • Primary production food businesses such as farms other than dairy, egg or poultry meat farms, fishing or shellfish production – these are not exempt and need either a licence or to notify

If there is a change of ownership details by way of the above mentioned, please let us and the .

When commencing a new food business a Development Application may be required when it is necessary to install a new food preparation area or retrofit an existing area.

All works undertaken in constructing the premises must comply with the following standards and legislation.

  • Food Act 2003 and Regulations there under.

  • Australian Standard 4674-2004 Design, construction and fit-out of food premises.

  • Australian Standard 1668.2-2012 The use of ventilation and air conditioning in buildings – Ventilation design for indoor air contaminant control. 

Complaints 

Complaints regarding poor hygiene, food handling or unclean premises can be made by contacting our customer service centre on on 02 6626 7000

Complaints relating to poor hygiene, food handling or unclean premises for food shops licensed by the NSW Food Authority, such as butchers, should be reported to the NSW Food Authority.

Food poisoning events that impact multiple households should be reported to the NSW Food Authority on 1300 552 406. Council will investigate food poisoning complaints if those impacted are all from the same household.

Temporary food and market stalls

Anyone who wishes to operate a market stall for the sale of food within the Byron Shire must be registered and approved with Council. Food for sale includes all prepared and pre-packaged food.

This can be done by submitting the temporary food business / mobile food and drink outlet form(PDF, 230KB).

Vehicles used for the purpose of mobile food vending will be subject to annual inspections by our health officers. 

Mobile vendors are required to comply with the National Code for Food Vending Vehicles and Temporary Food Premises.

 

 

 

 

 

Registering your food premises with Council

All retail food premises are required to be registered with Council and are subject to routine food safety inspections. Details are also required to be updated with Council when a food business changes proprietor.

To register your food premises with Council, please download the registration form below, and send it into us.

 

There is no fee to register a permanent food business with Council. Council's Environmental Health Officers carry out inspections of food business at least on an annual basis, which are subject to an inspection fee, in accordance with Council's Fees & Charges.

Notification of food premises

In addition to registering with Council, all food businesses are also required, under the National Food Standards, to notify the appropriate enforcement agency of certain information associated with the operation of the business.

In NSW the appropriate enforcement agency is the NSW Food Authority.

 

To operate in the Byron Shire, food stalls and vendors are required to obtain the necessary approvals and be registered with Council.

To sell food, drinks or any articles in a public place (e.g. on a road, footpath, public park or reserve), temporary food stalls or drink vendors must have approval from Council under section 68 of the Local Government Act 1993. 

Vehicles used for the purpose of mobile food vending will be subject to annual inspections by our Environmental Health officers. 

Mobile vendors are required to comply with the National Code for Food Vending Vehicles and Temporary Food Premises.

To register a temporary Food business or mobile food and drink outlet with Council, please download the registration form below and send it to us.

 Temporary food business / mobile food and drink outlet form(PDF, 558KB).

Prior to the issuing an approval for a temporary food stall , the applicant must demonstrate that the food stall and the operators of the food stall will satisfy the relevant food safety requirements and standards.

The written approval of Council must be obtained before installing or operating a food stall and Council's Environmental Health Officers may carry out an inspection of the food stall during operation, to ensure that the requirements are being met.

Applications for a temporary food stall are required to demonstrate compliance with the relevant provisions contained in the Food Act 2003, Food Regulation 2010, the Australian New Zealand Food Safety Standards 2001, and other relevant standards.

For more information please refer to the NSW Food Authority: Guidelines for food businesses at temporary events.

For detailed information about food safety, please refer to the information, standards and fact sheets provided by Food Standards Australia New Zealand and the NSW Food Authority.

More information

Enquiries can be directed to Environmental Health Unit on 6626 7000 or council@byron.nsw.gov.au

Council takes food hygiene very seriously and wants to assist food businesses to meet their obligations by providing access to an online training tool  -  I’M ALERT Food Safety. 

This program will provide you with FREE and unlimited online access to food handler training.  The program will assist you and your food handlers to gain valuable skills and knowledge in food safety and hygiene, which will help to ensure only safe and suitable food is produced at your place of business.

It is recommended that all food handlers in your food business take part in this training. I’M ALERT is presented in an interactive and easy to follow format. It is a great opportunity to provide all your staff with free training that would otherwise cost you money and a great deal more in time.

On completion of the training the user can print an acknowledgement form and a certificate that can be kept as part of your staff records.

Do the I'm ALERT Food Safety Training

Please note - I'm ALERT Food Safety Training does not qualify you as a Food Safety Supervisor (FSS).

More information

Enquiries can be directed to Environmental Health Unit on 6626 7000 or council@byron.nsw.gov.au

 

 

Complaints regarding poor hygiene, food handling or unclean premises can be made by contacting our customer service centre on 02 6626 7000

Complaints relating to poor hygiene, food handling or unclean premises for food shops licensed by the NSW Food Authority, such as butchers, should be reported to the NSW Food Authority.

Food poisoning events that impact multiple households should be reported to the NSW Food Authority on 1300 552 406. Council will investigate food poisoning complaints if those impacted are all from the same household.

If you have experienced what you believe is food poisoning, please complete and submit the Food borne Illness Questionnaire.(PDF, 127KB)