How do our public toilets measure up?
We conducted a community survey about toilets and community buildings from 8 March to 12 April 2019.
The community were asked to rate:
- performance and importance of condition
- disability access
- bookings process
Key findings from the survey include:
- The overall condition of the public toilets had an average quality rating of 3.6 (where 1 = Excellent and 5 = Poor). Council's technical condition rating is 3.
- Community buildings had an average quality rating of 2.2 (where 1 = Excellent and 5 = very poor). Council's condition rating is 3.3.
- Public toilet maintenance and cleaning is the key area of public dissatisfaction.
- Brunswick Heads was an area that attracted a lot of negative comments and is the location of the 3 State-owned public toilets (these are due to be renewed by October 2019).
- The public appears to be generally satisfied with the community buildings.
- In the general comments section of the survey, the majority of comments related to the public toilets rather than the community buildings in the Byron Shire.
- There were a number of negative comments on the newer, self-cleaning and unisex toilets.
Read the community engagement report(PDF, 4MB) from the survey.