Contact Byron Shire Council

There are a range of ways you can contact us.

For life-threatening emergencies call 000

By phone

Give us a call Monday to Friday between 8.30 am and 4.30 pm.

Phone: 02 6626 7000

Toll free: 1300 811 942

Emergency After Hours: 02 6622 7022

Visit the National Relay Service website.

Report it online

Report non-urgent requests online

Report it

To report an urgent issue, call our works depot on 02 6685 9300 (during business hours). 

More emergency contact details

In person

Step 1.Mullumbimby office

From 12 January to 28 January, our Customer Service Centre will be operating at reduced hours. These temporary changes are due to the current impact of Covid-19 on staffing. 

  • Monday to Friday, 8.30 am to 12 pm. 
  • 70 Station Street, Mullumbimby NSW 2482
  • Card payments preferred. 
  • View map of Council offices 

Step 2.Council service at Byron Visitor Centre - temporarily ceased  

* Please note card only payments are accepted at the Byron Visitor Centre.

We have made some changes to how we operate to ensure the health and well-being of our staff and community. This includes: 

  • Limiting the number of people in our foyer.
  • Providing hand sanitiser.

We ask that you please:

  • Maintain a distance of 1.5 metres from others.
  • Use cashless payment if possible.

By email

council@byron.nsw.gov.au 

By post

PO Box 219, Mullumbimby NSW 2482 

More contact information

More contact information for other Council services, teams and departments is provided below.

A list of contact numbers for teams and departments within Byron Shire Council.
Team or Department Contact number
Rates enquiries 02 6626 7007
Water & Sewer (office hours)  02 6685 9300
Works Depot 02 6685 9300
Development Support Officer 02 6626 7025
Building and Construction Unit (Inspections) 02 6626 7050
Community, Parking, Animal Enforcement and Environmental Health 02 6626 7107
Tourist Information Centre 02 6680 9271
Parks, Reserves and Playgrounds 02 6685 9300
Sport fields Information Line 02 6626 7111
SES Controller 02 6684 3444
Rural Fire Service 02 6671 5500
Waste and Recycling Centre, Myocum 02 6684 1870
A list of contact names and numbers for Byron Shire Council's children's services.
Service Contact details
Out of School Hours Service

Heli Annola, Acting Administrator
After School Care Visit After school care
Vacation Care Visit Vacation Care
Sandhills Childcare Centre

For more information about booking a room or sports field, visit the Cavanbah Centre page on our website.

Contact details for the swimming pools in the Byron Shire.
Swimming pool location Contact number
Byron Bay 02 6685 6011
Mullumbimby 02 6684 2494

Contact Us

Location

Byron Shire Council Offices
70 Station Street
Mullumbimby
2482
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