Contact Byron Shire Council

There are a range of ways you can contact us.

Our customer service counter at Mullumbimby is now open from 8.30 am to 4 pm. 

Our telephone and online services remain unchanged.  

Report COVID-19 offences

To report individuals and businesses who are not complying with COVID-19 public health measures like social distancing and travel restrictions, please contact NSW Crime Stoppers by calling 1800 333 000 or visiting their website.

Report COVID-19 offences 

By phone

Give us a call Monday to Friday between 8.30 am and 4.30 pm.

Phone: 02 6626 7000

Toll free: 1300 811 942

Emergency After Hours: 02 6622 7022

Fax: 02 6684 3018

Visit the National Relay Service website.

In person

Mullumbimby office - OPEN

  • Monday to Friday, 8.30 am to 4 pm. 
  • 70 Station Street, Mullumbimby NSW 2482
  • Card payments preferred. 
  • View map of Council offices 

Council service at Byron Visitor Centre - temporarily ceased  

* Please note card only payments are accepted at the Byron Visitor Centre.

We have made some changes to how we operate to ensure the health and well-being of our staff and to continue to provide services to our community. This includes: 

  • Limiting the number of persons in our foyer.
  • Providing hand sanitiser.

We ask that you please:

  • Maintain a distance of 1.5 metres away from others.
  • Use cashless payment wherever possible.

By email

By post

PO Box 219, Mullumbimby NSW 2482 

More contact information

More contact information for other Council services, teams and departments is provided below.

 Team or Department  Contact number
Rates enquiries 02 6626 7007
Water & Sewer (office hours)  02 6685 9300
Works Depot 02 6685 9300
Development Support Officer 02 6626 7025
Building and Construction Unit (Inspections) 02 6626 7050
Community, Parking, Animal Enforcement and Environmental Health 02 6626 7107
Tourist Information Centre 02 6680 9271
Parks, Reserves and Playgrounds 02 6685 9300
Sport fields Information Line 02 6626 7111
SES Controller 02 6684 3444
Rural Fire Service 02 6671 5500
Waste and Recycling Centre, Myocum 02 6684 1870
Contact name  Contact details

Out of School Hours Service - Rachel Julius (Wednesday, Thursday, Friday)

0418 996 372

vacation@byron.nsw.gov.au

 After School Care  Visit Vacation and after school care page on our website
Sandhills Childcare Centre

02 6685 8118

sandhills@byron.nsw.gov.au

For more information about booking a room or sports field, visit the Cavanbah Centre page on our website. Alternatively use the contact details on this page.

 Contact type  Contact details
Telephone  02 6685 5911
 Email info@cavanbah.byron.nsw.gov.au
 Address  249 Ewingsdale Road, Byron Bay 2481 
 Swimming pool location  Contact number
Byron Bay 02 6685 6011
Mullumbimby 02 6684 2494