Help us improve our website

Graphic of person completing a survey using a tablet

We’ve been working on plans to improve our website. 

We want to help website visitors find what they are looking for quickly without getting frustrated. 

User testing is now closed! We're now reviewing all the data and feedback to help inform a final website structure.

Discussions
  • Lots of data analysis including website statistics, customer service data, community survey results.
  • User research. 
  • User testing.

The result of this process will include:

  • A plan for how we prioritise web content.
  • Development of a new structure for our site.
  • A plan for our existing content.

Website structure is often referred to as Information Architecture or IA. 

The purpose of IA is to help all website users understand where they are, what they’ve found, what’s around, and what to expect.

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Contact details

Charlotte Hayes
02 6626 7000
digital@byron.nsw.gov.au
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