COVID-19 is in our community. Please take care. Masks are mandatory in all indoor settings.
Check the rules for people in NSW
Until 28 January, our Customer Service Centre in Mullumbimby will be open from 8.30 am to 12 pm, Monday to Friday. This is due to COVID-19 impacts on staffing. Our phone service will continue as normal or please use our online services.
In This Section
We are committed to giving great customer service by
As customers, you can help us by:
All Council staff are ‘customer service officers’. We are available to listen to and answer your questions and concerns.
We promise to:
There are a range of ways to Contact us to provide feedback and complaints.
When enquiries are of a technical or specialised nature, a detailed message will be forwarded to the relevant staff member who will contact you as soon as possible.
To report an issue or request a service online use Report it.
We continue to work towards providing an accessible website.
If you have trouble accessing any content or documents on our website, please provide feedback or request an alternative using the online form.