Emergency contact information


For life-threatening emergencies call 000

Essential contact information in the event of an emergency is listed below. 

To report a problem on roads, including flooding and trees and other obstacles, contact Council's works depot on 02 6685 9300. To report an after-hours emergency contact 6622 7022. 

 Agency  Phone  Website
State Emergency Services (SES) - emergency help in floods and storms
132 500 ses.nsw.gov.au
Rural Fire Service (RFS)- rural fire information 1800 679 737 rfs.nsw.gov.au
Fire and Rescue NSW (FRNSW) - fire 02 9265 2999 fire.nsw.gov.au
Bureau of Meteorology (BOM)- weather warnings 1300 659 210 www.bom.gov.au
MyRoadInfo - road closure information n/a  myroadinfo.com.au 
Byron Central Hospital - 24 hours a day, 7 days a week 02 6639 9400  Byron Central Hospital 
Essential Energy - power outages,
fallen trees contacting powerlines, damaged powerlines
13 20 80 essentialenergy.com.au
Lifeline24 hour crisis support and suicide prevention services 13 11 14 lifeline.org.au
ABC North Coast - 94.5 FM - Radio

02 6627 2011 ABC North Coast

Prepare for storms, flood and fire

There are practical steps you can take to protect yourself, the people you love and the things you value most in the event of an emergency.

  • Know your risk  Think about the area you live in and the types of disasters that could affect you
  • Plan now for what you will do – Sit down and talk with your family and plan for what you will do if a disaster affects your area
  • Get your home ready – Prepare your home by doing general home maintenance and checking your insurance
  • Be aware – Find out how to prepare and what to do if there is a disaster in your area
  • Look out for each other – Share information with your family, friends, neighbours and those that may need assistance 

Emergency plans

Several agencies provide advice to guide you through making an emergency plan. These include:

NSW State Emergency Services

An online template to guide you through making an emergency plan. 

Find out more

NSW Rural Fire Service

Get to know your risk of bushfire and make a bushfire survival plan.

Find out more

Fire and Rescue NSW

Information on smoke alarms and fire safety in the home.

Find out more

Australian Red Cross

Start a conversation, create a survival kit or create an emergency plan.

Find out more

The Office of Emergency Management

Information to help individuals, councils, community service organisations and businesses become disaster ready.

Find out more

Emergency planning in Byron Shire

Find out more about emergency planning in the Byron Shire.

Bush Fire Information

For the most up-to-date information about bush fires: