Emergency contact information


For life threatening emergencies call Triple Zero 000 (Police, Fire and Ambulance)

Flood, storm and tsunami - SES (State Emergency Services)

For flood, storm and tsunami information call NSW SES on 13 25 00 or visit the State Emergency Services website

Rural fire information - RFS (Rural Fire Service)

For information on major bushfires and total fire bans, call the NSW Rural Fire Information Line on 1800 679 737 or visit fires near me

Weather information - BOM (Bureau of Meterology)

For information on current weather warnings call the Bureau of Meteorology on 1300 659 210 or visit the Bureau of Meteorology

Roads information

For information on local road closures and road conditions visit myroadinfo.com.au

Hospital - Byron Central Hospital

Byron Central Hospital is open 24hrs, 365 days per year.  Located at 54 Ewingsdale Road, Ewingsdale NSW 2481.  Phone 02 6639 9400

Power outages - Essential Energy

To report a power outage or for information on current outages, call Essential Energy on 13 20 80 or visit essentialenergy.com.au


For 24 hour crisis support and suicide prevention services call 13 11 14 or visit lifeline.org.au

After hours council assistance

Byron Shire Council provides 24 hour customer support through an after hours answering service available on 02 6622 7022. The answering service is provided with the emergency contacts of relevant staff who are on call to assist in times of community emergency and need.


Do you have an emergency plan for storms, flood or fire?

There are practical steps you can take to protect yourself, the people you love and the things you value most in the event of an emergency.

  • Know your risk  Think about the area you live in and the types of disasters that could affect you
  • Plan now for what you will do – Sit down and talk with your family and plan for what you will do if a disaster affects your area
  • Get your home ready – Prepare your home by doing general home maintenance and checking your insurance
  • Be aware – Find out how to prepare and what to do if there is a disaster in your area
  • Look out for each other – Share information with your family, friends, neighbours and those that may need assistance

Several agencies provide advice to guide you through making an emergency plan. These include:

NSW State Emergency Services

An online template to guide you through making an emergency plan. 

Find out more

NSW Rural Fire Service

Get to know your risk of bushfire and make a bushfire survival plan.

Find out more

Australian Red Cross

Start a conversation, create a survival kit or create an emergency plan.

Find out more

The Office of Emergency Management

Information to help individuals, councils, community service organisations and businesses become disaster ready.

Find out more

Emergency planning in Byron Shire

Find out more about emergency planning in the Byron Shire.