COVID-19: Assistance for businesses

Aerial view of the Byron Arts and Industry Estate

The COVID-19 outbreak is impacting businesses globally in many ways, including reduced trade, temporary business closures, staffing issues, and supply chain interruptions. The following information provides support to businesses. 

COVID Safety Plan

Some businesses in NSW now need to have a COVID-19 Safety Plan that provides information about:

  • Hygiene
  • Record-keeping
  • Social distancing measures. 

Council’s Health Officers will be visiting cafes, restaurants and other food premises to check safety plans and to answer any questions. 

COVID Safety Plans can be downloaded from the NSW Government website along with information about how to complete. 

COVIDsafe check-in app

COVIDsafe check-in app is now available for businesses and customers.

The Service NSW app now features a COVID Safe Check-in tool to allow customers a safe and contactless way to check in at venues across NSW.

Registered COVID Safe businesses can now be issued a unique QR code which customers can scan using their Service NSW app.

It offers customers a contactless, hygienic method of checking in to businesses so they can be contacted in the event of an outbreak.

Checking-in through the updated Service NSW app automatically captures the date, time and location of the check-in, and securely stores them for 28 days for the sole purpose of COVID tracing.

More information about the COVID Safe Check-in app is available from the Service NSW website. 

COVID-19 Posters and signage for businesses

These signs and posters can be downloaded, printed and put up around the workplace to remind staff, workers, customers and visitors of the risks of COVID-19 and how everyone can help to stop its spread.

Visit Posters and signage for business on the Service NSW website. 

Food businesses

Resources for food businesses

Financial assistance

JobKeeper applications

Enrolment is open for the Australian Government's JobKeeper Payment scheme. The scheme supports businesses significantly affected by COVID-19.

The JobKeeper Payment is open to eligible employers, sole traders and other entities to enable them to pay their eligible employees’ salary or wages.

More information is available on the Australian Tax Office website


Grant Finder

Grant Finder is a free grants alert and subscription service.

Use the Grant finder to: 

  • Search for grants and funding from several sources, 
  • Subscribe for alerts when new funding opportunities come up.
  • Get help with grant writing.

Grant Finder includes a resource which signposts to sources of support during the COVID-19 pandemic. This includes support for:

  • Businesses 
  • Community or not-for-profits 
  • Individuals 

Please read the eligibility carefully, as some grants are for very specific areas. Visit the Grant Finder to find out more.

 Grant Finder - Coronavirus assistance 


If you have any questions or would more information please contact:

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