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Council services - flood update 4 April


Kerbside pick up has continued today in Billinudgel and will return on Wednesday, 5 April.

Crews commenced yesterday in Billinudgel and this week will work their way through to flood affected areas of New Brighton, South Golden Beach, low lying areas of Ocean Shores and Mullumbimby.

Council’s acting general manager Mark Arnold said staff yesterday began door knocking in affected areas and feedback on the ground from residents was very appreciative.

In supporting residents' request, skip bins have also been located on Strand Avenue (New Brighton), Tom Kendall Sports Field (New Brighton) and Billinudgel on the north-west side of the railway track.

No flammable, chemical or asbestos containing materials to be placed in the skips.  Items such as paints and oils can be dropped at the Byron Resource Recovery Centre located  at 115 Manse Rd, Myocum. 

Small amounts of asbestos can be disposed of at the Lismore and Tweed Recovery Centres – please contact the centres for information on how to remove asbestos. Large amounts of asbestos, over 10 square metres, will require a licensed removalist.

Collection progress will be updated on Council’s website at

Roads and infrastructure

Infrastructure crews are continuing to clear roads and drainage. Pothole repairs commenced yesterday, however the continuing rain may affect progress this week.

Additional teams are also out inspecting and investigating damage on roads, bridges, causeways and culverts.

Mr Arnold said it was too early to put a dollar figure on the infrastructure damage.

My RoadInfo is being updated with the latest information on road closures and openings.   Currently  Upper Wilsons Creek Road is the only road CLOSED in Byron Shire.

The Mullumbimby Petria Thomas Pool is closed until further notice due to flood damage.  Season and pass holders can be used at the Byron Bay pool.

Flood Support

Disaster Welfare Assistance Information points are now open at:

  • Kyogle Memorial Hall
  • Murwillumbah Community Centre, Nullum Street
  • Southern Cross University, Military Road East Lismore (opening today - 4 April)

Information about Disaster Assistance is available at and is updated daily.

Disaster Welfare Assistance Line 1800 018 444 can be used to apply for grants to eligible individuals and families whose homes have been significantly damaged or destroyed; assistance is for residents with limited financial resources and no insurance.

The Mullumbimby District Neighbourhood Centre is currently providing community support and emergency relief services. Donations of grocery cards for people affected by floods are urgently required and graciously accepted. Donations of food items are also appreciated. Food items will be used to cook meals for those in need.

For people wishing to make financial donations to those affected by flood, there is a donations button on the MDNC website: 100% of donations received are used to purchase grocery cards for people in need and donations are tax deductible.

Thank you

Mr Arnold also thanked the community for their patience during the emergency and recovery period.

“Our staff levels are almost at full capacity following the emergency. 

“With the weather event and flooding, roads were cut and power outages impacted our Mullumbimby administration building and shut down our computer servers. 

“Staff have struggled to physically make in to work with the roads, school closures, chiildcare and homes impacted.

“Unfortunately it can be easy for some people to forget that our staff and councillors live in our communities and they too can be impacted and may not be available due to the emergency,” he said.

Mr Arnold assured the community that Council’s emergency number over the weekend was in place and requests for road access and closures, drain blockages and pump stations were the priority focus.

“With the clean-up in progress, the challenge we face in the coming weeks is securing additional contractors to help with the clean-up and infrastructure repairs.

“This flood has had wide reaching, significant impacts and many shires will have competing needs to secure additional help,” he highlighted. 

Media contact:

Media Communication Officer
Byron Shire Council
Ph: 02 6626 7320

Byron Shire is located at Australia's eastern-most point with a population of almost 29,000. It is a thriving community where residents and visitors live, work and play in a sustainable environment and where Council strives to deliver the highest standard of local government services and infrastructure.