Telephone Support Information

National Relay Service

The National Relay Service is an Australia wide telephone access service provided for people who are deaf or have a hearing or speech impairment. It is also available to anyone who wants to call a person with a hearing or speech impairment.

Phone:           1800 555 660

TTY:                1800 555 630

Email:             helpdesk@relayservice.com.au

Telecross

Free community service run by Australian Red Cross providing a reassurance phone call to isolated, elderly or disabled people who live alone. Trained volunteers operate the Telecross service from their own homes.

Phone:           1300 885 698

Email:             nswtelecross@redcross.org.au

Teletypewriter Service - Centrelink

Free call for people who are deaf or have a hearing or speech impairment. A teletypewriter phone is required to access this service.

Phone:           1800 810 586

Telstra Australia

Telstra is committed to making communication accessible and affordable for all customers with communication challenges, including older customers and customers with a disability.

Phone:           1800 068 424